Welcome to Shanasheel Restaurant & Coffee shop. By accessing or using our website, services, or premises, you agree to the following terms and conditions.
- General Use
- The content on this website is for general information only. We reserve the right to modify or remove any part of the site without notice.
- All text, images, and materials are property of Shanasheel unless otherwise stated.
- Reservations & Bookings
- Table bookings are subject to availability and are confirmed via call, email, or our online booking system.
- We reserve the right to cancel or adjust bookings in case of operational requirements or emergencies.
- Cancellations & No-Shows
- We appreciate timely notice for cancellations. For large groups or special events, 24–48 hours’ notice may be required.
- Repeat no-shows may affect your ability to book in the future.
- Shisha Use Policy
- Shisha service is available only to guests aged 21 or above, as per UAE regulations.
- Management reserves the right to refuse shisha service to anyone not complying with house rules or safety guidelines.
- Health & Safety
- Outside food and beverages are not allowed.
- Guests are expected to behave respectfully toward staff and other diners.
- We follow hygiene and food safety standards in accordance with local regulations.
- Privacy Policy
- Personal information collected via contact forms or booking systems is used solely for communication and service purposes.
- We do not share your data with third parties without consent.
- Changes to Terms
- These Terms & Conditions may be updated without notice. Please review them periodically.
- Contact Us
